The concept of gamification in eCommerce makes sense and is slowly coming about. There’s a new related trend that has come about though…
Recently my wife asked me about an eCommerce platform that has included a game in their mobile application and what insights an eCommerce company might gather on her behaviour through simply playing the game.
I think one of the most under-addressed elements I’ve seen in organisations is who is allocated power. As usual I’m going to make some references to Influencing People – a class that I completed on Coursera recently.